FAQ (Frequently Asked Questions)

1. Where are your products made?

Our jackets are designed and manufactured by skilled artisans at our facility in Karachi, Pakistan.

2. Where do you ship from?

Orders are shipped from our warehouse at:
B-275 Ground Floor, Block 10, Gulshan-e-Iqbal, Karachi, Pakistan.

3. Do you ship to the USA?

Yes, we ship worldwide, including the USA.

4. How long does delivery take?

  • USA: 5–10 business days
  • International: 7–15 business days

5. Can I return or exchange my jacket?

Yes, within 30 days. Items must be unused and in original condition.

6. Are the jackets real leather?

Yes, we use genuine, responsibly sourced leather.

7. How do I contact support?

Email: sales@paragonjackets.com
Phone: +1 888-345-8319

8. What if my item arrives damaged?

Contact us within 48 hours and we will send a replacement at no cost.

9. Do you offer custom sizing?

If custom sizing is offered by your brand, I can add it — just let me know.