Refund Policy
At Vouge Jacket, we want every customer to be satisfied with their purchase. If you are not happy with your product, you may request a refund under the following conditions:
Refund Eligibility
- Refunds are available within 30 days of product delivery.
- The item must be unused, unworn, and in original condition.
- All tags, accessories, and packaging must be intact.
- Refunds apply only after our team inspects and verifies the returned product.
Non-Refundable Items
- Customized or personalized jackets
- Gift cards
- Final sale / clearance products
Refund Processing Time
Once the returned product is received and approved:
- Refunds will be issued within 5–7 business days to the original payment method.
Shipping Charges
Shipping fees are non-refundable, except in cases where the product arrives damaged or incorrect.
Contact for Refunds
Email:
Phone: