Refund Policy

At Vouge Jacket, we want every customer to be satisfied with their purchase. If you are not happy with your product, you may request a refund under the following conditions:

Refund Eligibility

  • Refunds are available within 30 days of product delivery.
  • The item must be unused, unworn, and in original condition.
  • All tags, accessories, and packaging must be intact.
  • Refunds apply only after our team inspects and verifies the returned product.

Non-Refundable Items

  • Customized or personalized jackets
  • Gift cards
  • Final sale / clearance products

Refund Processing Time

Once the returned product is received and approved:

  • Refunds will be issued within 5–7 business days to the original payment method.

Shipping Charges

Shipping fees are non-refundable, except in cases where the product arrives damaged or incorrect.

Contact for Refunds

Email:
Phone: